Can you support me for only a short amount of time each day?
Yes, we offer 1 hour per day up to 24 hours a day.
What if I only require support with my household chores?
As part of your care package, your Personal Care Worker can support you with everyday activities including light household chores, such as laundry, cooking, washing up and hovering.
Can your Personal Care Worker help me with my pets?
Our Personal Care Worker will do everything they can to support you. If you do require help with looking after your pets, we will do our utmost to match you with a Personal Care Worker who feels comfortable doing so.
How soon can my care service start?
Our service can often commence within 48 hours of your initial enquiry. Upon receiving your enquiry we will arrange for an Assessor to visit you in your home and carry out a full assessment of your care requirements and a risk assessment to ensure your safety.
A personalised care plan will be produced for you, which we will finalise with you and your family making sure that you are happy with every aspect of the personal care plan suggested. We will select Personal Care Worker to provide your care based on your needs, personality and preferences.
We understand that in a crisis situation you need us to react quickly to allow a care package to start immediately. In such circumstances we will simplify our service delivery process and carry out an immediate assessment in order to facilitate a faster response.
Not found an answer to a question which you have
If you have any further questions please contact our care team today.